Smarter Control of Your Physical Records

Track, store, move, and manage files with accuracy and accountability. Laserfiche and PRIMS transform traditional records management into a streamlined digital workflow.

PRIMS is a Laserfiche based add-on that allows users to take advantage of Laserfiche functionality to manage physical records.

Core System Functions

Access everything you need to manage physical records efficiently. Our comprehensive suite of tools ensures complete control over your document lifecycle from creation to archival.

Open a New File

Create new records with complete metadata capture and automatic tracking initiation.

Forward a File

Transfer files between departments with full chain of custody documentation.

Retrieve a File

Locate and access any file instantly with our intelligent search system.

Request a File

Submit file requests with approval workflows and automated notifications.nstantly with our intelligent search system.

Reports

Generate comprehensive analytics on file movements, usage, and storage patterns.ts with approval workflows and automated notifications.nstantly with our intelligent search system.

Manage Settings

Configure permissions, workflows, and system preferences to match your organisation.

How PRIMS Works

Create

Register new files with comprehensive metadata and automatic barcode generation for instant tracking.

Track

Monitor real-time location and status updates throughout the entire document lifecycle with complete visibility.

Forward/Request

Seamlessly move files between users and departments with approval workflows and audit trails.

Report

Access detailed insights and compliance reports to optimise your records management strategy.

Transform Your Records Management

Traditional Filing Challenges

  • Lost or misplaced files costing hours of searching
  • No accountability for file movements
  • Manual tracking prone to human error
  • Compliance risks from poor audit trails
  • Inefficient retrieval processes

The PRIMS Solution

  • Instant file location with intelligent search
  • Complete chain of custody documentation
  • Automated tracking and notifications
  • Comprehensive audit trails for compliance
  • Streamlined workflows saving valuable time

Key Benefits of PRIMS

Faster File Retrieval

Reduce search time by up to 85% with intelligent indexing and real-time location tracking. Find any file in seconds, not hours.

Full Audit Trail

Maintain complete records of every file interaction. Track who accessed what, when, and why for total transparency and compliance.

Improved Accountability

Automatic logging of all file movements ensures every team member is accountable. Build a culture of responsibility.

Real-Time Tracking

Know exactly where every file is at any moment. Live status updates keep everyone informed and operations running smoothly.

Reduced File Loss

Virtually eliminate lost files with systematic tracking and alerts. Protect critical information and maintain operational continuity.

Enhanced Productivity

Free your team from administrative burden. Automated workflows and streamlined processes boost efficiency across your organisation.

Measurable Impact Across Operations

Organisations using PRIMS report significant improvements in efficiency, compliance, and cost management. See how our system delivers tangible results.

%

Faster Retrieval

Average reduction in time spent searching for files

%

Improved Accuracy

Decrease in misfiled or lost documents

%

Time Savings

Reduction in administrative overhead for records staff

%

Audit Compliance

Complete tracking for regulatory requirements

Comprehensive Reporting and Analytics

Powerful Insights

PRIMS provides detailed analytics on every aspect of your records management operation. Generate custom reports to identify bottlenecks, optimise workflows, and ensure compliance with regulatory requirements.

From file usage patterns to retrieval times, access the data you need to make informed decisions about resource allocation and process improvements.

Movement Reports

Track all file transfers and movements between locations and departments with complete timestamps.

Usage Analytics

Identify frequently accessed files and peak usage times to optimise storage and staffing.

Compliance Audits

Generate audit-ready reports demonstrating complete chain of custody and regulatory adherence.

Seamless Integration and Setup

01

Initial Consultation

Our team assesses your current records management processes and identifies specific requirements and challenges unique to your organisation.

02

System Configuration

We customise PRIMS to match your workflows, set up user permissions, and configure approval processes tailored to your structure.

03

Data Migration

Existing file records are carefully transferred into PRIMS with complete metadata preservation and verification for accuracy.

04

Training and Support

Comprehensive training ensures your team can maximise PRIMS capabilities from day one, with ongoing support available whenever needed.

05

Go Live

Begin tracking and managing your physical records with confidence, backed by dedicated technical support throughout the transition.

Trusted by Leading Organisations

From government agencies to healthcare providers and financial institutions, organisations across industries rely on PRIMS to manage their critical physical records with precision and security.

Government Sector

Public sector organisations trust PRIMS for compliance with records retention policies and freedom of information requirements. Maintain transparency whilst protecting sensitive information.

Healthcare Providers

Medical facilities use PRIMS to track patient files, ensuring HIPAA compliance and rapid access to critical health records when time matters most.

Financial Services

Banks and financial institutions depend on PRIMS for secure management of loan documents, contracts, and regulatory filings with complete audit trails.

“PRIMS has revolutionised how we manage over 50,000 physical files. What once took hours now takes minutes, and we have complete confidence in our compliance reporting.”

Ready to Transform Your Records Management?

Join hundreds of organisations that have streamlined their physical records management with PRIMS. Experience the difference that intelligent tracking, automated workflows, and comprehensive reporting can make to your operations.

Our team is ready to demonstrate how PRIMS can address your specific challenges and deliver measurable improvements in efficiency, compliance, and accountability. Schedule a personalised consultation today to see the system in action.