Last Updated: January 2026
Introduction
DataGuard Information Management ("DataGuard", "we", "us", or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us as a client.
Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Request information about our services
- Register for an account or client portal
- Submit inquiries through our contact forms
- Engage our consulting or implementation services
This information may include your name, email address, phone number, company name, job title, and any other information you choose to provide.
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Improve, personalise, and expand our services
- Understand and analyse how you use our services
- Communicate with you, either directly or through our partners, for customer service, to provide you with updates and other information relating to the service
- Send you emails and newsletters where you have opted in
- Comply with legal obligations and regulatory requirements
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to outside parties except as required by law or for the provision of services you have requested. We may share information with:
- Service providers who assist in our operations (under confidentiality agreements)
- Legal authorities when required by law or regulation
- Business partners with your consent
Data Security
We implement appropriate technical and organisational measures to protect your personal information, including:
- Encryption of sensitive data
- Secure storage facilities with 24/7 monitoring
- Access controls and authentication requirements
- Regular security assessments and audits
POPIA Compliance
DataGuard is committed to compliance with the Protection of Personal Information Act (POPIA) of South Africa. We adhere to the seven POPIA principles:
- Accountability
- Processing Limitation
- Purpose Specification
- Further Processing Limitation
- Information Quality
- Openness
- Security Safeguards
- Data Subject Participation
Your Rights
You have the right to:
- Request access to your personal information
- Request correction of your personal information
- Request deletion of your personal information
- Object to processing of your personal information
- Request restriction of processing your personal information
- Request transfer of your personal information
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
DataGuard Information Management
11 Peebles Rd Eastlea Harare
27 Fourth Ave, Melville, Johannesburg
Email: info@dataguard.info
Phone: +27 79 612 8424