Terms & Conditions

Last Updated: January 2026

1. Acceptance of Terms

By accessing and using this website or engaging DataGuard's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these terms, you should not use our website or services.

2. Service Description

DataGuard provides information management services including but not limited to:

• Consulting services for information governance
• Secure physical document storage
• Document conversion and digitisation
• Laserfiche ECM implementation
• Managed services and support

These services are described in detail on our Services and Solutions pages.

3. Client Obligations

As a client, you agree to:

• Provide accurate and complete information necessary for service delivery
• Maintain the security of any access credentials provided
• Notify DataGuard of any unauthorized access or security breaches
• Comply with all applicable laws and regulations regarding information management
• Pay for services as agreed in any contract or statement of work

4. Intellectual Property

All content on this website, including logos, graphics, text, and software, is the property of DataGuard and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or modify any content without our written permission.

Client-specific work product created during engagements remains the intellectual property of the client, subject to any agreements in the applicable contract.

5. Limitation of Liability

DataGuard shall not be liable for:

• Any indirect, incidental, or consequential damages
• Loss of profits, revenue, or data arising from service use
• Errors in document conversion beyond stated quality thresholds
• Third-party system failures beyond our reasonable control

Our total liability shall not exceed the fees paid for the specific service from which the claim arises.

6. Confidentiality

Both parties agree to maintain the confidentiality of proprietary information received during the course of the business relationship. This obligation survives termination of any agreement.

7. Term and Termination

Services are provided until terminated by either party per the agreement. Upon termination:

• Client data will be returned or securely destroyed per agreement
• Outstanding fees become immediately due
• Confidentiality obligations survive termination

8. Governing Law

These terms are governed by the laws of South Africa. Any disputes shall be resolved in the courts of Johannesburg, South Africa.

9. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of our website or services after changes constitutes acceptance of the new terms.

10. Contact Information

For questions about these Terms & Conditions, contact us at:

DataGuard Information Management
11 Peebles Rd Eastlea Harare
27 Fourth Ave, Melville, Johannesburg
Email: info@dataguard.info
Phone: +27 79 612 8424