Consulting Services
Expert guidance to establish robust information governance frameworks that ensure compliance, reduce risk, and maximise the value of your information assets.
Our consultants work closely with your team to understand your regulatory environment, business objectives, and operational challenges — delivering tailored strategies that drive measurable results.
- File Planning & GovernanceComprehensive file classification and governance frameworks
- Records Retention SchedulesCompliant retention policies aligned with regulatory requirements
- Compliance & Audit SupportPOPIA, GDPR, and industry-specific compliance expertise
- Training & Change ManagementUser adoption programs and ongoing skills development
Storage Services
State-of-the-art secure offsite storage facilities with climate-controlled environments, 24/7 security, and rapid retrieval systems to protect your physical records.
- Secure Off-Site Storage
- Deep & Vault Storage Solutions
- Active Filing Systems
- Document Indexing & Cataloging
- Retention Management & Destruction
- Barcode Tracking & Chain of Custody
Conversion Services
Transform your physical documents into searchable digital assets with our high-volume scanning, OCR, and data extraction services.
- Bulk Document Scanning
- Microfilm / Microfiche Digitisation
- OCR & Intelligent Data Extraction
- Format Conversion (PDF, Word, Excel)
- Metadata Tagging & Indexing
- Secure Shredding & Destruction
Digital Services + PRIMS
Full-spectrum Laserfiche ECM implementation with PRIMS physical records management, including EDRMS, workflow automation, and enterprise integrations.
- EDRMS Implementation & Configuration
- Workflow Automation (BPA)
- Electronic Forms Design
- PRIMS File Request & Retrieval Workflows
- Cloud & On-Premise Hosting
- API & Third-Party Integrations
- Ongoing Support & Maintenance
Managed Services & Reporting
Ongoing support and optimisation of information systems, including PRIMS movement reporting and compliance-ready audit visibility.
- Help Desk & Technical Support
- System Monitoring & Health Checks
- User Administration & Training
- PRIMS Movement, Usage & Compliance Reports
- Backup & Disaster Recovery
- Security Patch Management
- Quarterly Business Reviews
eKYC Services
A secure, compliance-aligned eKYC capability for financial institutions, designed to accelerate onboarding and improve audit readiness.
- Identity Document Verification
- OCR and Metadata Extraction
- Sanctions and PEP Screening
- Consent Management and Audit Trails
- API Integration with Core Banking Systems
- Standardised Regulatory Reporting
